Volunteer Software

People Helping People

  1. Close all the other Reporter programs.
  2. Open the Reporter.
  3. Backup the Reporter from the file menu in the Reporter [File | Backup | Add the date].
  4. Close the Reporter.
  5. Install the new version from the disc onto the workstation.  Make sure the install location is [C:\Program Files] for 32-bit Windows, or [C:\Program Files (x86)] for 64-bit Windows.  Contact Volunteer Software if assistance is needed.
  6. Open the Reporter.
  7. It will run Live Update behind the scenes.
  8. Let the Reporter upgrade the data. No need to backup this time.
  9. Let it reindex when it wants to.
  10. On the other workstations, login as administrator and install.
  11. The data will not need upgrading on all the other workstations.

Don’t hesitate to call if you have questions.